What business like most about our fully managed printer service is that we look after every aspect of your office printers for you.
Plus – our friendly, professional, knowledgeable team talk your language – “an excellent and timely service”.
Here’s how we do it with our fully Manged Printer Service
1: The best printers – installed and networked
We’ll work with you to choose the right printer set-up for your office. We’ll install and network your new printers, minimising any disruption to your daily activity, and ensure that your team are up and running from day one.
2: Skilled engineers with broad IT experience
Our Netgear Business engineers have a wealth of experience across the IT field. They bring an unrivalled level of expertise when installing printers. They’ll ensure optimal set-up based on your requirements.
3: Maintenance and Servicing is scheduled and managed by us
Well maintained printers are less likely to suffer downtime. Our team schedule and carry out regular servicing, based on your usage – so you never have to think about it. And it’s included in the service – so no additional call out costs.
4: First class customer service
If there is an issue with a printer – our HP remote monitoring system means we usually know before you do. If we can’t fix it remotely, our Gibraltar based team will be onsite asap to fix it. If you need help anytime – our HP Printer Helpdesk is manned Mon-Fri during business hours.
5: Replacement parts – fast
Our stock items and established import logistics processes mean that if we can’t replace a part from stock, we’ll have it with you in minimum time. And most parts are included within the fixed monthly cost.
Aside from great service, our managed print service saves customers on average 30% compared to their previous in house printing costs. Find out how we do this.